Shipping

At The Scent Nation, we strive to ensure that your order reaches you as quickly as possible. Here’s what you can expect:

  • Dispatch Time: We process and dispatch all orders within 1 working day after the order is placed.

  • Delivery Time: Depending on your location within India, delivery typically takes between 4 to 7 working days. Please note that delivery times may vary slightly based on your specific location and unforeseen circumstances.

  • Shipping Charges: We offer free shipping on all orders.

  • Order Tracking: Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your shipment’s progress until it arrives at your doorstep.

  • Contact Information: If you have any questions or concerns about your order, please feel free to reach out to us at contact@thescentnation.in. We’re here to help!

  • Delivery Dispute Policy: To ensure timely resolution of delivery issues, our policy requires that any delivery disputes be reported within 72 hours of receiving the delivery confirmation email. This timeframe allows us to coordinate effectively with our courier partners and investigate the matter while the delivery details are still accessible. Disputes raised after this window may not be eligible for investigation or compensation, as courier data may no longer be retrievable beyond that period.

Thank you for choosing The Scent Nation. We look forward to bringing the luxury of our solid-state perfumes to you!